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American Express Sales Agent in Oshawa at Concentrix

Date Posted: 9/12/2018

Job Snapshot

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    Not Specified
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Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

This is a rewarding inside sales position within the American Express Small Business Solutions division. Our American Express sales floor has a tremendous atmosphere that is dynamic, professional and supportive! We hire great people, who are outgoing, passionate and dedicated!  

You provide the winning attitude; we’ll provide you with the winning atmosphere. 

To reward you for your success we offer a competitive compensation package including; base hourly pay, incredible uncapped commission, quarterly incentive programs and benefits.

The American Express Sales Agent is responsible for identifying opportunities to discuss, promote and sell the value of the American Express Business Charge Card. We promote the business charge card to business owner’s right across the country from coast to coast.


  • Places outbound calls to small businesses using a professional, consultative approach to discuss charge card needs and sells the benefits of Amex products.
  • Sells the charge card offerings and benefits, build long term and profitable customer relationships by understanding customers' needs. Offering information, insight and recommendations on appropriate Amex product. Sells the right product to meet the customer's needs.
  • Understands the Amex products and maintains a working knowledge of all pertinent products and services.
  • Keeps up to date and informed on competitive card products.
  • Utilizes available tools and resources as designed to enhance navigation, and overall efficiency while on the call
  • Meets specific performance standards and quality targets.
  • Adheres to professional/department/divisional practices, standards, processes and controls to achieve operational excellence.
  • Contributes to the center Metric goals by achieving the individual targets

What We Offer:

  • Interactive training and supportive environment
  • Lucrative commission potential and incentives
  • Career pathing and advancement.
  • Medical, dental and vision benefits, life insurance and pension plan
  • Free parking and transit accessible location
  • Onsite full cafeteria
  • Free Wi-Fi
  • Group discounts and perks ranging from electronics to travel

Minimum Requirements:

  • Strong business acumen, insightful, ability to apply good judgment based on customer’s needs
  • 1 year of experience working in a customer service and/or sales environment
  • Ability to identify sales opportunities by confidently offering products and services to meet customer needs
  • Basic computer skills required
  • High School Graduation or equivalent

The Company:

Concentrix is a high-value global business services company. With more than 100,000 staff in 26 countries, we focus on customer engagement and all that supports it. We do so by working closely with clients to improve the customer experience and generate excellent business outcomes. For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit #cnxjobs

Concentrix - A SYNNEX Corporation Company (NYSE: SNX) is an Equal Employment Opportunity employer M/F/D/V and is committed to the Quality Policy

We get Results, we deliver Service Excellence, we act with Integrity and we are One Team

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.