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Delivery Leader, Operations in Quezon City, NCR at Concentrix

Date Posted: 5/1/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    5/1/2018

Job Description

  • At least 6 months proven track record in the role
  • Should have Tech/Handheld account experience
  • Candidate must possess a Bachelor's/College Degree, any field.
  • Relevant exposure and depth in BPO ops/ quality / transition etc.( depth of process know how)
  • Ability to think out of the box - strategic thinking
  • Very high focus on implementation - essential for process delivery as per SLAs/ SOWs
  • Ability and proven track record to manage large teams effectively – approximately 800 + people
  • Analytical and numerical ability - data driven
  • Ability to create and present dashboards
Effective communication skills

Job Requirements

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  • At least 6 months proven track record in the role
  • Should have Tech/Handheld account experience
  • Candidate must possess a Bachelor's/College Degree, any field.
  • Relevant exposure and depth in BPO ops/ quality / transition etc.( depth of process know how)
  • Ability to think out of the box - strategic thinking
  • Very high focus on implementation - essential for process delivery as per SLAs/ SOWs
  • Ability and proven track record to manage large teams effectively – approximately 800 + people
  • Analytical and numerical ability - data driven
  • Ability to create and present dashboards
Effective communication skills

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