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Full Time Customer Service Representatives in Mississauga at Concentrix

Date Posted: 8/24/2018

Job Snapshot

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

•    Work at the Canadian Headquarters
•    Full Time Hours
•    Medical, Dental, Vision Benefits Offered
•    Great Teams and Leaders
•    Excellent Training – Paid
•    Generous Employee Referral Program
•    Career Advancement opportunities
•    Onsite amenities – gymnasium, free parking, access to transit, on-site cafeteria
•    Join us and BE the Difference for the world’s best brand!

•    Greet customers in a courteous, friendly, and professional manner
•    Listen attentively to customer needs and concerns; provide accurate information pertaining to order placements, delivery and shipping inquiries.
•    Demonstrate empathy while maximizing opportunity to build rapport with the customer 
•    Maintain knowledge of client products and/or services
•    Participate in activities designed to improve customer satisfaction and business performance

•    We are looking for candidates with a High School diploma (or equivalent)
•    Computer proficiency (including knowledge of windows-based applications)
•    Able to work with multiple screens and systems concurrently
•    Customer service experience (1 year minimum)
•    Call Center experience an asset
•    Strong verbal and written communication skills
•    Strong analytical and problem solving skills
•    Multitasking, empathy and sociability, effective listening, flexibility to change, organization, customer centric, desire to serve, agility under unexpected events/strain, clear communicator, desire to learn.

The Company:
Concentrix is a high-value global business services company. With more than 90,000 staff in 25 countries, we focus on customer engagement and all that supports it. We do so by partnering with clients to improve the customer experience and business outcomes. For information, recent news, and to follow Concentrix on Twitter, Facebook, LinkedIn, Google+ and YouTube, visit
Concentrix - A SYNNEX Corporation Company (NYSE: SNX) is an Equal Opportunity, Affirmative Action Employer. We thank all applicants however, only those under consideration will be notified.


Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.