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OnStar Member Services Team in Warren, MI at Concentrix

Date Posted: 6/29/2018

Job Snapshot

  • Employee Type:
  • Location:
    Warren, MI
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!

We're committed to bringing passion and customer focus to the business.

• Greet and handle multiple types of calls from members, dealers, etc. in a friendly and professional manner
• Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer

• Maintain basic knowledge of client products and/or services

• Participate in activities designed to improve customer satisfaction and business performance Upsell OnStar subscriptions
• Have the ability to simultaneously think, talk and type well in a high call volume environment

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.